Privacy Policy

Effective Date: 19 th November 2025 
Entity: Hospital Intel Suite Inc.

This Privacy Policy (“Policy”) explains how Hospital Intel Suite Inc. (“we”, “us”, “our”, “Company”) collects, uses, stores, transfers, protects, and disposes of information when you (“you”, “User”, “Client”) access or use our platform (“HIS”) and related services.

By accessing or using Hospital Intel Suite TM Platform and website you accept the terms of this Policy and agree to the collection and use of information in the ways described below.

1. Information We Collect

i. We collect information voluntarily provided by Clients and Users, including:

  • Registration and account information
  • Login credentials
  • Billing and invoicing data
  • Communications with support
  • Uploaded datasets or documents

ii. Platform Usage Information – When Users interact with HIS, we automatically collect:

  • Log data such as IP address, browser type, operating system, time stamps
  • Page views, feature usage, and clickstream information
  • Device information including device identifiers and session performance data/error logs

iii. Third Party and Public Sources

  • Licensed datasets or public sources
  • Analytics or infrastructure partner data

iv. Data Uploaded or Processed through Hospital Intel Suite TM: Clients may upload or interact with curated datasets or custom files. The Company processes such data solely to deliver services.

2. How We Use Information

We use the collected information to:

  • Deliver, maintain, and improve the Hospital Intel Suite TM platform
  • Authenticate Users and secure accounts
  • Personalize dashboards, visualizations, and analytics
  • Provide technical support and respond to inquiries
  • Manage billing and subscriptions
  • Monitor system performance and prevent misuse
  • Comply with legal obligations
  • Compliance, analytics, and fraud prevention

3. Legal Basis for Processing

We process personal data under:

  • Contract performance
  • Legitimate interests
  • Legal obligations
  • Consent where required

4. Data Sharing and Disclosure

4.1 Service Providers and Sub-Processors

Trusted cloud and support partners bound by confidentiality process data on our behalf.

4.2 Legal Requirements

We may disclose data to comply with laws or protect rights.

4.3 No Sale of Personal Data

We do not sell or trade personal information.

5. Data Retention

We retain data only as long as necessary unless law requires longer retention.

6. Data Security

Safeguards include encryption, access controls, and monitoring. We are not responsible for outages caused by external service failures or widespread internet disruptions.

7. Client Responsibilities

Clients must safeguard credentials and comply with laws. They must:

  • Protect login credentials
  • Control authorized access
  • Comply with applicable laws

8. International Transfers

Data may be processed in other jurisdictions with appropriate safeguards. Safeguards such as contractual clauses or equivalent protections will be implemented.

9. Cookies and Tracking Technologies

HIS uses cookies for functionality and analytics.

10. Third Party Links

We are not responsible for external websites.

11. Children’s Privacy

Not intended for individuals under 18.

12. Your Rights

You may request access, correction, deletion, objection, portability, or consent withdrawal.

13. Updates to the Policy

Updates will be posted or communicated to Clients.

14. Contact

Hospital Intel Suite / 1266943 B.C. Ltd.
Email: [email protected]
Address: 800 N King Street, Suite 304 -1608, Wilmington, DE 19801, United States
Website: https://hospitalintel.com/